Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us a support request.

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Kundegrupper og B2B-priser: giv forskellige kunder forskellige priser

Shopejer

Firma-konti med flere brugere og roller

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Reverse charge og VIES-validering: sælg uden moms til erhverv i EU

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Hurtig genbestilling for erhvervskunder

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B2B sales in Shoporama

How to sell to businesses (B2B) and public institutions (B2G) in Shoporama with CVR, EAN and differentiated VAT.

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Byg nyhedsbreve med AI

Shopejer

Upselling After Purchase: Sell More on the Receipt Page

Post-purchase upsells display suggested products on the receipt page, allowing customers to add more items with a single click. Here’s how to set it up, select products, and use countdowns, variants, and free shipping.

Shopejer

Undtag produkter fra fortrydelsesretten (specialfremstillet, letfordærveligt, hygiejne)

Sådan markerer du varer, der lovligt er undtaget den 14 dages fortrydelsesret, fx specialfremstillede, letfordærvelige, og forseglede hygiejnevarer. Kunden oplyses, og du får et spor på ordren.

Shopejer

Image Archive: Upload, Organize, and Reuse Your Images

Collect, organize, and reuse your images all in one place with the Image Archive, and insert them directly into your texts.

Shopejer Developer

Få stjerner i Google Shopping med produktanmeldelser

Sådan får du dine produktanmeldelser vist som stjerner i Google Shopping med Shoporamas indbyggede review-feed: aktivering, krav fra Google, og tilmelding i Merchant Center.

Shopejer

Feed-nøgler: Beskyt dine produktfeeds med en hemmelig nøgle

Sådan slår du feed-nøgler til i Shoporama og beskytter dine produktfeeds, så kun Google, Pricerunner, og andre godkendte tjenester kan hente dine data.

Shopejer

Opsæt Kelkoo-produktfeed i Shoporama

Guide til Kelkoo-produktfeedet i Shoporama: aktivering, feed-adresse, styring af Kelkoo-kategori, og beskyttelse med en feed-nøgle.

Shopejer

Opsæt Pricerunner-produktfeed i Shoporama

Guide til at aktivere og tilpasse Pricerunner-produktfeedet i Shoporama, så Pricerunner kan hente dine varer.

Shopejer

Opsæt TradeTracker-feed i Shoporama

Sådan aktiverer du TradeTracker-feedet i Shoporama, så dit affiliate-netværk kan hente dine produkter.

Shopejer

Sorting products into categories

Learn how to control the order of products in categories with manual sorting, alphabetical view or other sorting methods.

Shopejer

The newsletter module

Complete guide to Shoporama's built-in newsletter module. Learn how to create campaigns, segment recipients, use A/B testing, set up automatic triggers and popup signup forms.

Shopejer

Campaigns

Learn how to create promotions in Shoporama that automatically give your customers a discount. Choose from five promotion types: fixed price, cheapest free, percentage discount, amount-based discount or combination discount.

Shopejer

Stepper discount on products

Here's how to set up volume discounts so customers get a better unit price when they buy multiple units of the same product. This is set up for each product under the "Volume and Tiered Discounts" tab.

Shopejer

Create volume discounts on products

How to automatically give customers a discount when they buy more of the same product. The quantity discount is set up per product in the Quantity and staircase discount tab.

Shopejer

Digital fortrydelse: lad kunderne fortryde købet online

Sådan virker den digitale fortrydelsesfunktion i Shoporama. Kunden fortryder købet online i to trin, du får besked, og ordren markeres automatisk.

Shopejer

Showing 1–20 of 310 Articles

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