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If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Included in all packages

DAO delivery in your webshop

Offer your customers DAO parcel shop delivery and home delivery with automatic shipping labels and parcel shop finder in checkout.

Read more about it

DAO delivery in your webshop

Offer your customers delivery via DAO's nationwide parcel shop network or directly to their door. With parcel shop finder in checkout, automatic shipping labels and tracking.

Delivery with DAO

DAO is one of Denmark's most popular freight providers with a nationwide network of parcel shops in grocery stores. With Shoporama's DAO integration, your customers can choose their preferred parcel shop directly at checkout.

Two delivery types

  • Parcel shop delivery - the customer chooses their preferred parcel shop. The package is typically delivered the next day and can be picked up at the grocery store
  • Home delivery (D2D) - the parcel is delivered directly to the customer's door. Ideal for customers who want maximum convenience

Parcel shop finder in checkout

When the customer selects DAO as the shipping method, a parcel shop finder appears that automatically suggests the nearest parcel shops based on the customer's address. The customer can see addresses and opening hours, so it's easy to choose the most convenient pickup location.

Automatic shipping labels

When the order is ready to ship, you generate a shipping label directly from Shoporama's admin. No need to log in to DAO's system separately - it all happens in one place.

Tracking

The tracking number is automatically registered on the order and can be sent to the customer so they can follow the parcel all the way to the parcel shop or to their door.

Advantages of DAO

  • Nationwide network - thousands of parcel shops in grocery stores all over Denmark
  • Competitive prices - DAO is often cheaper than other shipping providers
  • Fast delivery - typically next-day delivery to the parcel shop
  • Convenient for the customer - pickup at the grocery store that the customer visits anyway

Easy setup

You set up the DAO integration under Settings in your admin. Enter your DAO credentials, choose which delivery types you want to offer, and you're ready to send parcels.

Try it for free - no strings attached

Start your free trial today and see for yourself how this feature can boost your online store. No credit card required.

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