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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

How do I set up integration with Dinero?

Have your sales automatically transferred from Shoporama to Dinero accounting software

Læsetid: ca. 2 minutter

This is a guide to setting up Dinero integration with your Shoporama shop. It requires you to have a Pro subscription with Dinero.

First, log in to Shoporama and click on the cogwheel.
Next, select the tab "Financial and inventory system"
In the dropdown called "Financial system", select "Dinero". Click "Save and edit further".
Then click "Financial system" in the gray menu at the top.
Here, click the "Connect to Dinero" button. This will take you to the Dinero website where you need to authorize our app. You will then be sent back to Shoporama.

Now click "Save and edit further".
Shoporama has now downloaded your "organizations" in Dinero. You need to select the organization you want the orders to go to in the dropdown called "Organization". Most likely, you only have a single company there.
The next step is to choose whether you want your orders to be transferred when they are paid or when they are shipped. You also select this in a dropdown.
Finally, you need to choose which account you want to post your sales to. It is recommended to post them to an account called, for example, "accounts receivable" or "webshop sales".
Since you typically don't receive the full amount (due to fees to NETS, Teller etc.), we don't recommend that you post them to the "bank" account. If you sell for 249,- you will pay e.g. 8,- in fees and only receive 241,- in the bank. Therefore, your settlement will not be correct if you post directly to the bank account.

How does the integration work?

Four things happen in relation to the integration when an order is placed in your online shop.

  1. The customer is created in Dinero with the customer's email address as the "key". Of course, this only happens if the customer does not already exist

  2. Shoporama creates an invoice in Dinero and adds the customer as a contact

  3. The invoice is posted at the time you want

  4. We register the sale on the account you have chosen.